Enhancing customer experience through digital platform development (2015-16)

Project outcomes

Sponsored by

Team members: 
  • Daniel (Jinha) Kim
    Bachelor of Engineering (Civil)
  • Jason (Ken Yew) Leung
    Bachelor of Engineering (Civil)/Bachelor of Commerce
  • Katelyn Richter
    Bachelor of Engineering (Civil)
  • Sebastian Gomez Gordo
    Master of Business Information Systems

Project title: 
Enhancing customer experience through digital platform development
Description of the project: 

This project will require students to explore a range of innovative solutions to enhance the customer experience utilising the concept of a digital platform to enable customers to pay a toll charge before they receive a toll invoice.  This is in support of non-arranged travel. 

Project brief

Project brief

Sponsored by

Location: 
Melbourne
Description of the project: 

This project will require students to explore a range of innovative solutions to enhance the customer experience utilising the concept of a digital platform to enable customers to pay a toll charge before they receive a toll invoice.  This is in support of non-arranged travel. 

Project outcomes

This project has been closed
Project Aims: 

The aim of this project is the development of a business case, and business requirements which would include technical feasibility and prototype digital platform. 

Available to: 
All Students
Faculty or Department: 
Business and Economics
Engineering-Civil
Engineering-Electrical & Computer Systems
Engineering-Mechanical
Information Technology
Disciplines: 
Business Computing
Civil Engineering
Commerce
Electrical & Computer Systems Engineering
Management
Marketing
Mechatronics Engineering
Multimedia Systems
Software Development & Software Engineering
Sector: 
Transport
Employment Type: 
Scholarship
Eligibility: 
All students
Selection Criteria: 
  • Application review by senior faculty members  (including academic performance)
  • Successful completion of group assessment activity
  • Successful interview with industry partner

Please note:

  • The final selection of the MITI project team will be made by representatives of Transurban
  • Successful applicants must agree to commit to 12 weeks work commencing December 2015-February 2016
Duration: 
12 weeks
Max number of recipients: 
4
Application process: 

A cover letter and current CV are mandatory requirements of the application process.

Your cover letter should state the following information in a clear and concise manner:

  • why this project is of particular interest to you 
  • an outline of your experience either through work, study or other interests to support your application 
  • what you can contribute as a member of the team