Innovating the future of service delivery excellence (2015-16)

Project outcomes

Sponsored by HP Inc

Team members: 
  • Joel Yap
    Bachelor of Commerce/Bachelor of Economics
  • Nathan Sherburn
    PhDEng (Mechatronics)
  • Rahulan (Michael) Ragavan
    Bachelor of Commerce/Bachelor of Business Information Systems

Project title: 
Innovating the future of service delivery excellence
Description of the project: 

HP wants to “invent” the future of how we position services delivery excellence capabilities of our global Fortune 50 company.  HP’s Managed Services business is a growth business with transformational goals. Given the competitive landscape, we need to be more vocal about our enabling technologies, expertise and global reach. The project deliverables include:

  • Competitive market analysis on how HP and HP’s competitors brand and position their services delivery capabilities
  • An end-to-end story, visuals, and presentation materials in a narrative that is differentiating and easy to grasp by clients
  • Global brand, launch and communications plans that tailor the “services excellence” story and visual experience for different targets:  clients, HP sales, partners – by market segments, routes to market, verticals, and geographies

 

Project brief

Project brief

Sponsored by HP Inc

Location: 
HP Inc. Headquarters in Palo Alto, San Francisco, California, USA
Description of the project: 

HP wants to “invent” the future of how we position services delivery excellence capabilities of our global Fortune 50 company.  HP’s Managed Services business is a growth business with transformational goals. Given the competitive landscape, we need to be more vocal about our enabling technologies, expertise and global reach. The project deliverables include:

  • Competitive market analysis on how HP and HP’s competitors brand and position their services delivery capabilities
  • An end-to-end story, visuals, and presentation materials in a narrative that is differentiating and easy to grasp by clients
  • Global brand, launch and communications plans that tailor the “services excellence” story and visual experience for different targets:  clients, HP sales, partners – by market segments, routes to market, verticals, and geographies

 

Project outcomes

This project has been closed
Project Aims: 

The aim of this project is to develop:

  • An understanding of what HP needs to do in order to more strongly position its services delivery excellence capabilities in the market and a plan of how to do so
  • An investment plan to be presented to HP executives that allows us to differentiate into the future
  • A best internship experience for you as a member of the student project team that advances your learning, and sets a platform for your post-graduate career goals
  • The entire executive team is extremely excited about the potential opportunity to work with a team of Monash students to address real-time global business challenges

 

Available to: 
All Students
Faculty or Department: 
Arts
Business and Economics
Engineering-Electrical & Computer Systems
Information Technology
Disciplines: 
Accounting
Banking, Finance & Taxation
Business Law
Computational Science
Computer Science
Econometrics & Business Statistics
Economics
Electrical & Computer Systems Engineering
Management
Marketing
Software Development & Software Engineering
Sector: 
Technology
Employment Type: 
Scholarship
Attributes: 

This project will appeal to students with a keen interest and clear understanding of marketing concepts, new and emerging software technologies and big data analytics. The project will focus on your ability to analyse relevant information by relating and comparing business data from different sources. You will be required to adapt quickly, think creatively and work collaboratively to produce innovative solutions, provide insights into and identify customer trends to support the overall business plan.

Interest in the following areas would also be considered favourably:

  • Business analytics & reporting
  • SaaS (Software as a Service)

 If you are looking to invent the future with a global leader then join our team.

We have opportunities for students completing an MBA with a Marketing and/or Finance focus, and IT students with a passion for business analytics.

 

Eligibility: 
Australian Citizens only

 

Please note due to a strict entry regime administered by the United States of America you must comply with the following prior to applying for this project.

  • Hold a current Australian passport and ensure that it is valid for at least six months from your date of return to Australia
  • Be eligible to apply and successfully obtain the relevant visa to allow entry/exit to and from the USA

 

Selection Criteria: 
  • Application review by senior faculty members  (including academic performance)
  • Successful completion of group assessment activity
  • Successful interview with industry partner

Please note:

  • The final selection of the MITI project team will be made by representatives of HP Inc
  • Successful applicants must agree to commit to 12 weeks work commencing December 2015-February 2016
  • Successful applicants must comply with passport/visa requirements as previoulsy stated (refer eligibility)
Duration: 
12 weeks
Max number of recipients: 
3
Application process: 

A cover letter and current CV are mandatory requirements of the application process.

Your cover letter should state the following information in a clear and concise manner:

  • why this project is of particular interest to you 
  • an outline of your experience either through work, study or other interests to support your application 
  • what you can contribute as a member of the team

HP Inc

In the era of technological tectonic shifts, the new born company HP is here to change how people play with technology.

Our vision is to create technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. Whether it is 3D printing, new categories of immersive computing experiences such as Sprout, the thinnest laptop in the world - Spectre 13, we create products and solutions that deliver the best experience at home, at work and on the go. This motivates us — inspires us — to do what we do. To invent, and to reinvent. To engineer experiences that amaze. We won’t stop pushing ahead, because you won’t stop pushing ahead. You’re reinventing how you learn. How you play. How you live. With our internship project, you’ll reinvent your world.

This is our calling. Apply for HP project and get the best internship experience in the world, solving a real-life business challenge side by side with our prominent executive leadership team and professionals in the Silicon Valley, Palo Alto, California, United States.